Terms & Conditions

Welcome to Oora by Zivya

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

1. Products

We strive to display our products as accurately as possible. However, slight variations in color, size, or appearance may occur due to photography and screen settings.

2. Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

3. Orders

We reserve the right to accept, reject, or cancel any order at our discretion. In case of cancellation, any applicable refund will be processed accordingly.

4. Shipping

Orders are processed within 1–3 business days. Delivery timelines may vary depending on the customer's location and courier services.

5. Returns & Refunds

Returns or exchanges are accepted only for damaged, defective, or incorrect products reported within 7 days of delivery. For assistance, contact us at oorabyzivya@gmail.com.

6. Intellectual Property

All content on this website, including images, logos, product descriptions, and designs, is the property of Oora by Zivya and may not be copied or used without permission.

7. Limitation of Liability

Oora by Zivya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Oora by Zivya
Email: oorabyzivya@gmail.com
WhatsApp: +91 9509611105